Shipping Policy

At Invosio, we strive to provide fast, reliable, and secure shipping for all of our customers. Whether you’re ordering a special gift or a personal treat, we want to make sure your jewelry arrives safely and on time.

1. Shipping Methods & Delivery Times

We offer various shipping options to meet your needs. Delivery times may vary depending on your location and the shipping method selected. Below are our standard shipping options:

• Standard Shipping: Estimated delivery within 5-7 business days (for domestic orders)
• Expedited Shipping: Estimated delivery within 2-3 business days
• International Shipping: Estimated delivery within 7-10 business days (varies by destination)

Please note that shipping times are estimates and may vary depending on factors like weather conditions or delays with the carrier.

2. Shipping Costs

Shipping costs are calculated at checkout based on the delivery location and the shipping method chosen. You can see the exact shipping cost before completing your order.

• Free Standard Shipping on orders over [insert amount] (domestic orders only).
• Expedited shipping fees will be displayed at checkout.

3. Order Processing

All orders are processed within 1-2 business days from the time they are placed. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. In this case, we will notify you via email.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your order through our carrier’s website. If you have any questions or need help with tracking, don’t hesitate to contact us.

5. International Shipping

We offer international shipping to most countries. Please note that international orders may be subject to customs duties and taxes upon arrival. These charges are the responsibility of the customer and are not included in the purchase price or shipping fees. You should contact your local customs office for more information on potential fees.

6. Delivery Issues

Invosio is not responsible for lost or stolen packages. However, if you have any concerns about your delivery, please contact us, and we will work with the carrier to resolve any issues. If an item is marked as delivered, but you have not received it, we suggest contacting your local post office or carrier directly.

7. Shipping Restrictions

We currently do not ship to P.O. Boxes. Please make sure to provide a valid street address during checkout.

8. Changes to Shipping Policy

We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page, and the new policy will take effect immediately upon posting.

If you have any further questions or need assistance with shipping, please reach out to our customer service team at [email protected]. We’re here to help!